Contact Customer Service
For customer service or product inquiries, please dial (866) 305-0219.
Shipping and Handling
Shipping and Handling charges cover the costs of packaging and processing your order. Most orders are processed within 2 business days and shipped via UPS.
International shipping will differ in delivery time and cost which may also require the use of services from another carrier. Our online store is built to automatically calculate the shipping rate to your specified destination; however, if an error occurs in the accuracy of the system and additional charges are required, you will be notified.
Deadline for same-day processing is 2:30 PM CST (Central Standard Time) during normal business days. Orders placed after this time will be processed and shipped the next business day.
Satisfaction Guarantee – we are proud of the quality of our products, and stand behind them 100%. If for any reason you are not satisfied with the merchandise you ordered, just return it within 90 days from date of purchase with a receipt to receive a refund in the manner of original payment. Return to: Final Cut LLC, 524 Enterprise Drive, Jefferson City, MO 65109.
Your privacy is particularly important to us and we are committed to safeguarding the information you entrust to us. Final Cut refuses to disclose information about users without express permission unless the release of said information is demanded by government subpoena.
Information Collection Practices
We, or companies we use to monitor our website and how it is used, may place small data files called “cookies” on your computer. We may collect personally identifiable information from users in a variety of ways such as online forms and other instances where you are invited to volunteer such information. We may also collect information about how you interact with our website, such as which browsers are used and which pages are visited. This information is obtained through analysis of server logs and through the use of "cookies" placed on your machine. A “cookie” is a small data file that is placed on a computer to identify the user, should the user visit our website again. While not all of the information that we collect from you is personally identifiable, it may be associated with personally identifiable information that you provide us through our website.
We may use personally identifiable information collected through our website to contact you regarding products and services offered by Final Cut and its trusted affiliates. We may also use information collected through our website for research regarding the effectiveness of the website and the marketing, advertising and sales efforts of Final Cut, and its trusted affiliates.
We will not disclose information about you without express permission unless the release of said information is required by a trusted affiliate to facilitate action requested by you, or is required by government subpoena; however, in the unlikely event that our business is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer or user information owned or under our control may be one of the transferred assets.
Please direct your questions to our Customer Service line, at (866) 305-0219.
In using this website you are deemed to have read and agreed to the following terms and conditions:
Exclusions and Limitations
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
All goods remain the property of the Company until paid for in full. Our payment processors are Chase™ Paymentech Solutions, LLC and Authorize.net®. We suggest reading their policies aside for information regarding the handling of payments and data transferred through them.
Please read our Refund Policy by visiting this section of our website: www.finalcutblade.com/refund_policy.php.
Linking to this website
You may create a link to any portion of this website at your own risk. If the destination whereby you will place the link to our website contains any inappropriate content such as adult content, hate groups, biased politics, or related content, linking to any portion of our website is strictly prohibited.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the Privacy Policies of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a trademark of this Company in the United States and other countries. The brand names and specific services of this Company featured on this website are trade marked.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Notifications are not required; you are therefore advised to re-read this statement on a regular basis.